Privacy Policy

Last reviewed: October 31, 2026.

PacBridge Prime uses customer information to operate the online store, process orders, provide support, protect the service, and maintain business and transaction records.

Information we may collect

Depending on how you use the store, information may include your name, email address, phone number, shipping or billing contact details, order and delivery information, customer-service communications, and device, browser, IP address, session, security, and fraud-prevention data.

Payments

Online payments are processed through Stripe's hosted payment services. PacBridge Prime does not need to store your full payment-card number when payment is handled through Stripe's hosted flow.

How information is used

Information may be used to create and fulfill orders, send order and shipping updates, provide returns and support, prevent fraud or unauthorized access, maintain the storefront, and keep accounting, transaction, security, and compliance records.

Service providers and fulfillment partners

PacBridge Prime may share information reasonably needed to provide the service with providers such as Stripe for payments, Cloudflare for hosting and security, Resend for transactional email, approved fulfillment suppliers and warehouses, and shipping carriers. These providers may process information in other states or countries as part of providing their services.

Cookies and similar storage

The store may use cookies or similar browser storage for essential functions such as sessions, language preference, security, shopping-cart behavior, and account access. PacBridge Prime does not currently use the storefront for third-party behavioral advertising.

Retention and security

PacBridge Prime keeps information for as long as reasonably needed for orders, customer support, accounting, security, dispute handling, and applicable recordkeeping requirements. Reasonable administrative and technical safeguards are used, but no internet service can guarantee absolute security.

Privacy requests

For access, correction, deletion, or other privacy questions, contact sales@pacbridgeprime.com. PacBridge Prime may need to verify the requester's identity before acting on a request.